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Policy
Event and Rental Agreement

  • There are NO REFUNDS. In the case of a rental or event cancellation due to Covid-19, the event may be rescheduled at a future date within 1 year from the original date of event.

  • A minimum of 2hrs are required for decor setup for 75 or more guests or events with a budget of  $1000+ to ensure that all details are completed by event start time. If 2hrs are not provided we are not responsible for any incomplete/missing decor and NO REFUND will be issued. 

  • A minimum of 4hrs are required for wedding decor setup or for events with over 100 guest, to ensure that all details are completed by event start time. If 4hrs are not provided we are not responsible for any incomplete/missing decor and NO REFUND will be issued.

  • Throne Chair Rentals are $175 with delivery and pickup included within 15 miles of 60620. 2 Throne Chair Rentals or Loveseat/Bench is $325 with delivery and pickup included within 15 miles of 60438. Anything over 15 miles will be an additional fee.

  • Children's Thrones are for children age 5 and under only. Rental is $100 with delivery and pickup included within 15 miles of 60620. Anything over 15 miles will be an additional fee.

-All of Sister, Sister Royal Creations LLC thrones and letter tables must be delivered and picked up by our staff only.

  • Rental property is NOT to be moved beyond the immediate premise of the delivery and set-up location.

  • Throne Rentals are for 4 hours. There will be an additional fee of $25 per each additional hour. 

-The latest pickup time is 10pm, extended pickup is available for an additional fee. In the case of After-Hours/Next Day Pickups: Renter is responsible for the timeliness of the item pickups when paying for a specific after hour fee. For next day pickups, the renter is responsible until the items are picked up.

  • Sister, Sister Royal Creations LLC reserves the right to inspect throne chair for damage before and after rental. There will be a fee applied to client if chair is stolen or damaged (That includes, but is not limited to: theft, tearing, staining, scuffing, cracking, and breaking of chair.) Fees may vary according to damage.

  • An additional fee starting at $50 will be charged to client if tables and chairs are not already setup in desired locations. Please ensure that all tents, table and chairs are setup prior to the time you designated us to arrive to decorate. If wait is too long for tables, tents, chairs, etc. Sister, Sister Royal Creations LLC will leave and setup other clients’ events before returning to complete your setup to ensure that all customers are satisfied as scheduled.

  • Outdoor events requiring guest table décor will be charged an additional fee, starting at $50.

  • There is an additional fee starting at $25 for pickups after 10pm.

-The above listed client is responsible for the repair or replacement if necessary due to any theft or damage to all property of Sister, Sister Royal Creations LLC. (That includes but is not limited to thrones, stands, pedestals, tables, vases, or any other décor).

-The renter is responsible for loss or damage of items and will pay for the cost of replacement or repair. This

cost will be assessed within 5 days of return and presented in a separate invoice payable within 15 days. The

replacement value of items will be determined by age and condition at time of rental at the discretion of Sister, Sister Royal Creations LLC.

  • A 50% NON-REFUNDABLE DEPOSIT is due at the time of booking to secure date. Remaining balance due before delivery. Balance for events $500 or more due 24 hours before event. Balance for events $1,000 or more due 7 days before event.

  • Rush Orders for décor or rentals placed less than 3 weeks in advance will be charged a rush order fee starting at $50. Sister, Sister Royal Creations LLC is not responsible if order does not arrive on time and there will be NO REFUNDS!

  • Charger plates are not to be eaten out of. Disposable plates, napkins, cups and cutlery are available at an additional fee. 

  • All props, backdrops, and other décor are rentals. Customers may keep any customized items such as backdrops, treats, boxes, or disposable dinnerware.

  • All food and trash should be removed from all tables and charger plates before the designated pickup time or an additional fee will be charged starting at $50.  

  • Acceptable Forms of Payment: PayPal, Zelle, Cash App, or Invoice Available Upon Request

-A pre-negotiated deposit is required to reserve rental items and event date. Deposit will be applied to the final bill. The date and rental items are not reserved until deposit and “signed” rental agreement are submitted to and received by Sister, Sister Royal Creations LLC. Note: Deposits are non-refundable (NO EXCEPTIONS).

-Items are reserved on a first-come, first-serve basis even after a deposit is sent. Meaning if someone sends

a deposit before you send your deposit for the same item, then we would need to issue you a refund for

that deposit.

-Rental Prices are subject to change without notice. Price quotes are valid for 7 days. Orders with special

pricing must be booked by the specified date when quoted. Agreed rental prices are non-negotiable.

-Orders under $100 must me picked up from our Chicago or Lansing Location.

-The renter agrees that Sister, Sister Royal Creations LLC holds no liability for any damage or injury caused by the use of rental items to renter or any third party. The renter assumes all risk of personal property damage or personal injury and if any accident involving Sister, Sister Royal Creations LLC’s rental items occurs while it is in renter’s possession, renter shall make Sister, Sister Royal Creations LLC aware by written statement that includes details of the incident during the event including police report and names and addresses of witnesses.

-A cleaning fee starting at $50 will be assessed if items are returned with EXCESSIVE dirt/stains as determined by Sister, Sister Royal Creations LLC.

-Emails are considered legal and binding and do not require a signature to be valid.

- By agreeing to this contract, you give Sister, Sister Royal Creations LLC permission to use the photos or videos taken at your event on our website and advertisements, materials, etc., with the understanding that you will not profit from them in any way.


-Sister, Sister Royal Creations LLC reserve the right to not leave their property in hazardous environments. In that case a refund for those items will be refunded.


-Rugs rentals are intended for indoor rentals and are subject to being canceled due to inclement weather or conditions such as rain, snow, mud, dirt, etc. In that case a refund of $25 will be returned to client.

-Sister, Sister Royal Creations LLC reserves the right to reschedule events due to dangerous weather conditions, including but not limited to snowstorms, thunderstorms, extreme strong winds, etc.

  • Sister, Sister Royal Creations LLC is not responsible for issues with decor/bookings due to the weather. Balloons may pop when outdoors due to extreme sun or temperatures. Cold temperatures may also have an effect on balloons as well. Backdrops or other items may blow from strong winds even though we do our best to secure them.


- The remaining balance for any event or wedding planning/coordination must be paid in full even if the event is cancelled by client or any of their third parties.


Balloon Décor Services

-Sister, Sister Royal Creations LLC uses quality balloons and balloon products. We hold ourselves responsible for the balloon décor setup during the installation. Due to environmental factors, we cannot hold ourselves responsible for the balloon décor once it has been installed and our staff has left the premises. Balloons can be affected by room temperature, humidity, and sunlight exposure, for which we cannot control and therefore cannot be responsible for. Outdoor setups are extremely vulnerable to these factors and therefore the outcome of the balloon décor may differ than that of an indoor setup. Indoor/outdoor balloon installations are subject to staff’s professional opinion to safely and properly install balloon décor. Please be detailed and explicit of your intent for balloon décor at your event when booking so to avoid any installation issues at the time of installment. Sister, Sister Royal Creations LLC will not be responsible for balloons themselves other than the installation once our staff has left the premise.


-COLORS: Please note that while balloons may come in many different colors and we cannot guarantee a match to a swatch of any other material for event purposes. We also cannot guarantee a balloon color match to a picture of another balloon setup, due to picture modifications that may apply that would alter the true color of the balloons.

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