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Event and Rental Agreement

Payment Policy

  • 1/3 OF TOTAL IS REQUIRED AS NON-REFUNDABLE DEPOSIT at the time of booking to secure date.

  • Remaining balance due at least 14 days before event.

  • There are NO REFUNDS. In the case of a rental or event cancellation due to Covid-19, the event may be rescheduled at a future date within 1 year from the original date of event.

  • Acceptable Forms of Payment: Zelle, Cash App, PayPal, or Invoice Available Upon Request.

  • A minimum of 2hrs are required for decor setup for 50 or more guests or events with a budget of  $1000+ to ensure that all details are completed by event start time. If 2hrs are not provided we are not responsible for any incomplete/missing decor and NO REFUND will be issued. 

  • A minimum of 5hrs are required for wedding decor setup or for events with over 100 guest, to ensure that all details are completed by event start time. If 5hrs are not provided we are not responsible for any incomplete/missing decor and NO REFUND will be issued.

  • There is a $500 minimum for all orders requiring delivery.

  • All Balloon/Custom Orders under $500 must me picked up from our Chicago or Lansing Location. (Thrones, marquees, letters, backdrop stands, etc are not available for pickup)


Decor and Rental Policy

  • The above listed client is responsible for the repair or replacement if necessary due to any theft or damage to all property of Sister, Sister Royal Creations LLC. (That includes but is not limited to thrones, stands, pedestals, tables, vases, centerpieces, or any other décor).

  • Throne Chair Rentals are $175 plus delivery. Only available within 5 miles of 60620 of 60438.

  • 2 Throne Chair Rentals or Loveseat/Bench is $325 plus delivery. Only available within 5 miles of 60438.

  • Children's Thrones are for children age 5 and under only. Rental is $100 plus delivery. Only available within 5 miles of 60620 of 60438.

  • All of Sister, Sister Royal Creations LLC thrones and letter tables must be delivered and picked up by our staff only.

  • Rental property is NOT to be moved beyond the immediate premise of the delivery and set-up location.

  • Throne Rentals are for 4 hours. There will be an additional fee of $25 per each additional hour.

  • The latest pickup time is 10pm, extended pickup is available for an additional fee. In the case of After-Hours/Next Day Pickups: Renter is responsible for the timeliness of the item pickups when paying for a specific after hour fee. For next day pickups, the renter is responsible until the items are picked up.

  • Sister, Sister Royal Creations LLC reserves the right to inspect throne chair for damage before and after rental. There will be a fee applied to client if chair is stolen or damaged (That includes, but is not limited to: theft, tearing, staining, scuffing, cracking, and breaking of chair.) Fees may vary according to damage.

  • An additional fee starting at $50 will be charged to client if tables and chairs are not already setup in desired locations. Please ensure that all tents, table and chairs are setup prior to the time you designated us to arrive to decorate. If wait is too long for tables, tents, chairs, etc. Sister, Sister Royal Creations LLC will leave and setup other clients’ events before returning to complete your setup to ensure that all customers are satisfied as scheduled.

  • Outdoor events requiring guest table décor will be charged an additional $50+ for labor and cleaning.

  • The renter is responsible for loss or damage of items and will pay for the cost of replacement or repair. This cost will be assessed within 7 days of return and presented in a separate invoice payable within 15 days. The replacement value of items will be determined by age and condition at time of rental at the discretion of Sister, Sister Royal Creations LLC.

  • Rush Orders for décor or rentals placed less than 3 weeks in advance will be charged a rush order fee starting at $50. Sister, Sister Royal Creations LLC is not responsible if order does not arrive on time and there will be NO REFUNDS!

  • Charger plates are not to be eaten out of. Disposable plates, napkins, cups and cutlery are available at an additional fee. 

  • All props, backdrops, and other décor are rentals. Customers may keep any customized items such as backdrops, treats, boxes, or disposable dinnerware.

  • All food and trash should be removed from all tables and charger plates before the designated pickup time or an additional fee will be charged starting at $50.

  • Deposit will be applied to the final bill. The date and rental items are not reserved until deposit and “signed” rental agreement are submitted to and received by Sister, Sister Royal Creations LLC. Note: Deposits are non-refundable (NO EXCEPTIONS).

  • Items are reserved on a first-come, first-serve basis.

  • Rental Prices are subject to change without notice. Price quotes are valid for 7 days. Orders with special pricing must be booked by the specified date when quoted. Agreed rental prices are non-negotiable.

  • The renter agrees that Sister, Sister Royal Creations LLC holds no liability for any damage or injury caused by the use of rental items to renter or any third party. The renter assumes all risk of personal property damage or personal injury and if any accident involving Sister, Sister Royal Creations LLC’s rental items occurs while it is in renter’s possession, renter shall make Sister, Sister Royal Creations LLC aware by written statement that includes details of the incident during the event including police report and names and addresses of witnesses.

  • A $50+ cleaning fee will be assessed if items are returned with EXCESSIVE dirt/stains as determined by Sister, Sister Royal Creations LLC.

  • Emails are considered legal and binding and do not require a signature to be valid.

  • By agreeing to this contract, you give Sister, Sister Royal Creations LLC permission to use the photos or videos taken at your event on our website and advertisements, materials, etc., with the understanding that you will not profit from them in any way.

  • Sister, Sister Royal Creations LLC reserve the right to not leave their property in hazardous environments. In that case a refund for those items will be refunded.

  • Rugs rentals are intended for indoor rentals and are subject to being canceled due to inclement weather or conditions such as rain, snow, mud, dirt, etc. In that case a refund of $25 will be returned to client.

  • Sister, Sister Royal Creations LLC reserves the right to reschedule events due to dangerous weather conditions, including but not limited to snowstorms, thunderstorms, extreme strong winds, etc.

  • Sister, Sister Royal Creations LLC is not responsible for issues with decor/bookings due to the weather. Balloons may pop when outdoors due to extreme sun or temperatures. Cold temperatures may also have an effect on balloons as well. Backdrops or other items may blow from strong winds even though we do our best to secure them.

  • The remaining balance for any event or wedding planning/coordination must be paid in full even if the event is cancelled by client or any of their third parties.

Balloon Décor Services

Sister, Sister Royal Creations LLC uses quality balloons and balloon products. We hold ourselves responsible for the balloon décor setup during the installation. Due to environmental factors, we cannot hold ourselves responsible for the balloon décor once it has been installed and our staff has left the premises. Balloons can be affected by room temperature, humidity, and sunlight exposure, for which we cannot control and therefore cannot be responsible for. Outdoor setups are extremely vulnerable to these factors and therefore the outcome of the balloon décor may differ than that of an indoor setup. Indoor/outdoor balloon installations are subject to staff’s professional opinion to safely and properly install balloon décor. Please be detailed and explicit of your intent for balloon décor at your event when booking so to avoid any installation issues at the time of installment. Sister, Sister Royal Creations LLC will not be responsible for balloons themselves other than the installation once our staff has left the premise.


COLORS: Please note that while balloons may come in many different colors and we cannot guarantee a match to a swatch of any other material for event purposes. We also cannot guarantee a balloon color match to a picture of another balloon setup, due to picture modifications that may apply that would alter the true color of the balloons.

Venue Facility Rules and Procedures     

Security/Site Manager will be on site for all evening events beginning after 6pm.  


  • To ensure the safety of our guest, hand sanitizer will be available throughout venue. 

  • Guests are limited to the room reserved for their event. NO LOITERING OUTSDE OF VENUE OR PARKING LOT! NO SMOKING ALLOWED! NO FOOD OR DRINKS ALLOWED OUTSIDE OF BUILDING! Doing so will forfeit your $300 deposit.  

  • No cooking is allowed on the premises.  

  • No guns allowed on the premises.  

  • Royal Creations Event Venue is not responsible for lost, damaged or stolen personal items or vehicles of renter or event attendees.

  • No dancing on the tables, chairs, or furniture.  

  • Explicit/Adult entertainment is prohibited.  If you are having entertainment and you’re unsure about whether it is acceptable, please contact our office to discuss.  

  • Client must sign exit form to verify exit time and clean up. Security deposit refund will be processed after your event or mailed out to the address you provide on rental agreement (unless otherwise specified).  

  • Please do not leave your vehicles parked in the rear of the building or they may be towed. No exceptions!

  • Animals, except for certified service animals, are not allowed on the premises. 

  • Music/DJs are allowed but must abide by the Village of Burnham noise ordinance. Music cannot be disruptive to other tenants.

  • Renters using the venue will be responsible for their general clean-up, and cleanup by their agents (caterers, decorators, etc.). Any renter leaving excess trash in the common areas, restrooms, bar area, prep area and outside may be subject to a deduction of their security deposit and additional charges. Venue should be returned to it's condition at time of arrival.

  • All equipment and belongings of the renter must be removed upon completion of rental.



  • Refundable Security Deposit of $300 (Returned at end of event if no damage made to property or decorations)  

  • Cancellation of a rental request must be made at least 30 days in advance of event date to receive a 50% refund.  

  • Date change requests fees are as follows:

  • Greater than 60 days prior to scheduled event – no reschedule fee

  • 60 to 30 days prior to scheduled event - $50 reschedule fee

  • Less than 30 day prior to scheduled event - $100 reschedule fee

  • We require a $300 fully refundable security deposit for each reservation. (You must exit on time, the facility must be left in clean condition (same as arrival), no loitering outside of venue/parking lot, and all contract terms agreed to receive the $300 refund).  

  • A Non-refundable booking deposit of $250 is due in addition to a $300 security deposit is due at the time of booking. REMAINING BALANCE MUST BE PAID IN FULL AT LEAST 14 DAYS BEFORE EVENT!

  • If you would like a floor plan other than our standard floor plan, your custom floor plan is due 14 days before your event.  

  • No Personal checks/credit cards accepted...

  • All cancellations must be made in writing and submitted to

  • No cash refunds are given. Refunds will be processed within 7 business days or check will be mailed within 7 days of written cancellation to address on rental agreement.  

  • If cancelled on or before the 120th day prior to the booked date, your deposit (minus $250 non-refundable booking deposit) will be refunded.  

  • If cancelled on or before the 90th day prior to the event, 50% of your deposit (minus a $250 non-refundable booking deposit) will be refunded.  

  • If you cancel within 90 days of your event you FORFEIT your full deposit.  

  • If you book your event at least 120 days in advance, you have 30 days to change your date without penalty.  After 30 days, your event will be treated as a cancellation and will require a new reservation if you need to change your date.  

  • If the event is cancelled within 30 days of the reservation date, all money paid toward the reservation will be forfeited.  

  • If your event is booked 90 days or less prior to your event date, your full deposit is nonrefundable.

  • Due to the COVID-19 pandemic, the cancellation terms of this contract will be adjusted if a Stay-At-Home order is issued for the State of Illinois.  If the venue is forced to close due to COVID-19, we will honor a rescheduled date no more than 1 year from the original date. No refunds will be given due to COVID-19.  In addition, all state and local capacity restrictions must be followed by all guests. Also, all guests and vendors are required to wear masks and face coverings unless these restrictions are lifted by the State of Illinois.  

  • All showings, floor plans, walkthroughs, etc. must be done via a scheduled appointment.  For your convenience, we are available Tuesdays-Thursdays between 4pm and 7pm by appointment only.

  • If Royal Creations Event Venue must cancel your event, Royal Creations Event Venue will provide immediate notice, and you may exercise the option to apply your deposit to a future event or be fully refunded for any payments made. 


Décor Restrictions    

  • No tape or adhesives are allowed on the walls or floor. Nothing may be attached to the walls, windows, doors, or ceilings using thumb tacks, pushpins, nails, glue, staples, or tape.

  • The use of confetti, glitter, straw, hay, rice, birdseeds are prohibited. 

  • Fireworks and pyrotechnics are prohibited. Sparklers are prohibited without the consent of Royal Creations Event Venue. All candles must be completely enclosed in glass or other non-flammable holder. No burning candles on the tables except if décor provided by our in-house company, Sister, Sister Royal Creations LLC. (Food burners are acceptable)  

  • All helium balloons are to be blown up and anchored prior to entering the facility and all balloons must be removed at the end of the event. No confetti balloons allowed except if décor provided by our in-house company, Sister, Sister Royal Creations LLC.  

  • No fog machines.  

  • No confetti.  

  • No floor decals, except if décor provided by our in-house company, Sister, Sister Royal Creations LLC.  

Please adhere to all décor restrictions to ensure the security deposit is refunded.  

Additional Options         

  • Servers: We do not provide food services.  Therefore, we do not staff servers.  If you need a server for your event to assist with your tables (waters, drinks, clean up, etc.), we can provide this service for an additional fee.  

  • Speaker: Bluetooth speaker with microphone is available for no additional cost.  

  • Throne Chairs: Throne chairs are $175 each. Throne bench or 2 Thrones is $325  

  • Chiavari Chairs: We offer Chiavari chairs for $5 per chair. (Included at no additional if you book one of our event packages) We have clear Chiavari chairs available.  

Decorating Services        

We can provide decorating services which include linen, centerpieces, draping, etc. Please contact our office to setup a consultation to obtain a quote for these services. The client is responsible for damages to all rented items which includes table linen, chair covers, and centerpieces. If any items are damaged, the cost will come out of the room security deposit.  


Setup/Breakdown Time::            

Each reservation includes setup time within the 6-hour window. How much time you allow for setup/cleanup of that allotted time is completely up to you. If hourly rental is selected and setup time is needed, it must be purchased. This must be pre-arranged with our office prior to the week before your event and is based on availability of the venue. 

Security and Site Manager  

A Site Manager or Security officer is required for all events starting after 6pm. The client must cover this cost.  

  • Royal Creations Event Venue will provide all needed security via third-party supervision needed for the activities planned for by the renter starting at or after 6pm, at the renter's expense.

  • Royal Creations Event Venue reserves the right to require renter to provide additional security and supervision to a degree determined by Royal Creations Event Venue depending on the size, intensity, and nature of renter’s event.

  • Venue Security/Site Manager will be onsite to ensure the renter and their vendors comply with the rules and regulations for the use of the facility. If there are serious infractions, the group or individual may be asked to leave the facility immediately. Royal Creations Event Venue reserves the right to withhold the security deposit for rule violations, or not leaving the facility by specified time stated on reservation, damage or excessive clutter that requires additional staff clean-up, or last-minute rental cancellations.

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